Booking & Cancellation Policies

While we face this worldwide pandemic:
Please note that NEW AND EXISTING 2020 RESERVATIONS – excluding the “BEST AVAILABLE RATE” new offers* – may be canceled within 72 hours prior to arrival for a full refund or credit towards a future stay.

* (best available rate feature requires a 100% non-refundable payment confirmation therefore is excluded from this 72-hour cancellation policy)

  • 1. Reservations require a 50% non-refundable deposit, remaining balance is due 48 hours prior to arrival for contactless check-in procedures.
  • 2. All reservation changes must be received in writing via email at reservations@thembh.com
  • 3. No shows, late arrivals or early departures are non-refundable.
  • 4. Reservation holder must be 23 years of age or older and present at check-in.
  • 5. Booking member must be an occupant in the room and present at check-in.
  • 6. Due to the additional sanitizing procedures necessary for the safety of all our guests, check-in time has been adjusted to 4pm. We apologize for any inconvenience – your safety is our priority!  Check-out time is 11am.
  • 7. Rooms soiled or damaged by a service dog/pet will result in a $250 additional cleaning fee.
  • 8. All our rooms are strictly non-smoking. Non-compliance will result in a $250 additional cleaning fee.
  • 9. Possession or consumption of illegal drugs is not allowed on the property.
  • 10. Maximum occupancy for a King Bed room is (2) people, for Double Queen Bed is (4) people, and for the Bungalow is (6) people. No roll-aways, cots, or air-mattresses are available or permitted.
  • 11. There is NO OUTSIDE FOOD OR BEVERAGES allowed anywhere within the public spaces on our property. If you bring any – you ARE REQUIRED TO KEEP IT AND/OR CONSUME IT INSIDE THE CONFINES OF YOUR ROOM.

A CONFIRMED RESERVATION AT THE MONTAUK BEACH HOUSE MEANS YOU AGREE TO – AND WILL ABIDE BY – THE POLICIES STATED ABOVE. IN CASE OF A CREDIT CARD DISPUTE, YOU AGREE THAT THESE POLICIES PRECEDE ANY OTHERS PROVIDED TO YOU BY YOUR CREDIT CARD AGREEMENT.